This Privacy Policy explains how Petal Harmony processes personal data in connection with its florist workshop services and website. It applies to inquiries, bouquet requests, local flower orders, and related site interactions.
We process personal data to respond to bouquet requests, confirm budget and color preferences, check availability, arrange payment, and coordinate studio pickup or local delivery. We also use data to operate the website, maintain security, and deliver technical functions associated with the contact form and related communications.
We may share personal data with service providers that support website operation, technical delivery, communications handling, or security functions. Any such sharing is limited to what is reasonably necessary for the relevant task and is subject to appropriate confidentiality or processing obligations where applicable.
We may disclose personal data when necessary to comply with applicable law, a court order, or another lawful request from a competent authority. We may also disclose information where needed to establish, exercise, or defend legal claims, or to protect the rights and security of the business, users, or others.
Depending on how you interact with Petal Harmony, we may process your name, email address, phone number if provided, inquiry message, and service preferences. We may also process server request metadata and browser and device information for security and technical delivery.
We receive data when you submit a contact form, place or discuss a flower request, communicate by phone, or provide details in store. Technical data is collected automatically when you access the website and is used for operation, security, and delivery of the service.
Confirmed cookie uses are limited to essential site operation and privacy preferences. We do not confirm the use of analytics cookies or marketing or advertising cookies. If cookie settings are available, they are intended to support basic site functionality and the storage of user choices.
We use essential cookies for site operation and cookies that remember privacy preferences. Non-essential cookies are not confirmed as active on this site. You may manage or block cookies through your browser, but some essential functions may not operate correctly if essential cookies are disabled.
Subject to applicable legal limits, you may request access to your personal data, correction of inaccurate information, or deletion where retention is no longer justified. You may also object to or restrict certain processing where such rights apply under law.
To exercise a privacy right, submit a clear request using the contact details in this policy and provide enough information to identify the relevant record. We may ask for additional details to verify the request and to determine whether any legal exception applies.
We keep personal data only for as long as needed to handle the relevant inquiry, order, or operational requirement, and for any additional period required by law. When data is no longer needed, it is deleted or otherwise disposed of in a manner intended to prevent further use.
We may update this Privacy Policy from time to time. The revised version will apply from the date it is posted on the website, unless a different effective date is stated. Where changes are material, we may provide a further notice through an appropriate site channel.
Use the contact details below for questions about this notice or the handling of personal data.
